Thursday, October 11, 2007

I UN-HEART (HATE) UPS --- U SUCK!!!!!!!!

I am very very frustrated. I have no place or non one to vent it but here. I am frustrated with myself, with N and UPS. Yes you heard me right UPS.

For almost a year a large suitcase full of my cloths has been sitting at N's place. I was going to visit her and pick it up. That dint happen so I decided I will have it shipped. Somehow UPS ground service came to mind and I did not look at any other options.

I am Frustrated with UPS because: The delivered someone else's carton to my place which the lady at the front desk signed for and received. Well the shipping label that I had sent N and she had printed out and stuck to the suitcase, it came off. And that was stuck back on the carton that was delivered, not only the carton has two scanned labels one for the original destination of the carton and one for my suitcase both stuck one on top of another. So now my suitcase is sitting somewhere orphaned with no to and from address. What sucks worse is UPS's customer service, I call them explain my situation and they are more interested in having the carton that was dropped than finding my suitcase. I have to remind them that my suitcase is missing too. I may not even be able to claim the insurance because I don't have receipts for the clothes in the suitcase, heck they were sent to me from home(INDIA) a couple of years ago. The have filed a damage claim report( I still don't understand why there is no separate lost claim report, they sat damage claim and lost claim reports are one and the same). They must know better English, because to me they are two different things. The whole thing SUCKS*@#!!! big time.

I am frustrated with N because the printed label clearly said "Affix the folded label using clear plastic shipping tape over the entire label". Well she didn't. If I were ti ship something I would have even if I am only doing someone else a favor. I guess it doesn't work the other way around.

I am frustrated because I put my self in a position where I have to depend on someone else. I hate doing that and avoid it as much as I can but the few times when I seek someone elses favor this is what happens. And this not the first time. Besides that I dint check any other delivery service. I should have checked put USPS and DHL. I did not read reviews. Now I did and found out that Fedex and UPS are not reliable and DHL is and another punch in the stomach is they cost less. I would kick my self if I could. Bottom line I SUCK !!!!!!!!!!!!!!!!!

1 comment:

Anonymous said...

These r small things...that can happen to anyone....why so upset....